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February 1st, 2013

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So often we hear that people and business don’t have a recent copy of their website that they can access offline, and are relying on their hosting provider to back up there website.

When backing up a web site there are 2 aspects that you need to backup. The website data and any databases, if available

· One is the website data that is stored in the root folder. This is the folder where the index.html or index.php file is located. Often it is in a folder named httpdocs. To access this location I would recommend using a FTP client like Filezilla. This can be downloaded for free from

· Two is if there are any databases. You will need to export these. The easiest way is to login to your web hosting control panel and export them using the database admin

Download the Website data using FTP.

1. Using Filezilla enter the Host (usually, Username and Password for the websites FTP that you are needing to back up. Click on Quickconnect

2. There are 3 folders to check that maybe required to be downloaded. The main folder is, from the Remote site, httpdocs and the other two are subdomains and httpsdocs.

3. On the local site ensure that you have created a folder in T:\WebHosting\Sites\ to download the remote site folder into.

4. Right click on the remote site folder httpdocs and click Download. This will download the folder/s selected to download to the selected folder on the Local Site.

Backing up MySQL databases using Plesk

1. Go to and scroll to the bottom of the page and click on the Hosting Control Panel Link


2. On the next page enter your Username and Password that you were give when you signed up for the hosting.
If you are ready have hosting the username and password will be the same as your current hosting login. Please contact Insane Technologies if you require the password to be reset.


3. Under General in the Navigation panel on the Left hand side click on the Home link
4. Select the Domain that you wish to backup the database.

5. Under Services Click on Databases.

6. Select the database

7. Click on the DB WebAdmin icon under Tools

8. A phpMyAdmin window will open. Select the database you wish to export

9. Chose the Export tab

10. Once in the Export page ensure that the following is checked. Most of this will be selected as default

a. In the Export box – Select All and choose SQL format

b. Ensure that all the boxes are ticked under the Structure

c. Tick Save as file and in the file name template leave it as __DB__ as this will automatically add the correct database name.

d. Select GO

11. Save the Database to your computer.

This should now mean that you have a local/offline copy of your website and any databases.