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The bellow steps will allow you to remotely assist someone using a Microsoft Surface RT. You will be able to see what the end user can see however they will need to do the work as the “Assistance giver” will on Assistance recipient steps: 1. Press the Windows button. 2. Search in Settings for "remote". […]

Before connecting you will need to have either a URL (remote.desktop.com.au) or the IP address of the computer you want to connect to. In most cases you will also require a port number as well. Also using the URL more than likely will not work if you are connected to the sane network as the […]