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If you have your website and emails hosted with Insane Technologies and people are receiving bounce back emails saying that the “Mailbox quota exceeded” this will mean that your mailbox on our server has exceed the allowed limit which is defaults between 150 – 500 Megabytes (MB). Being as the email service on Insane’s server […]

This procedure can be used to remove the prompts that appear when trying to send an email from a program other than Outlook (through Outlook). The key scenario for this is when emailing invoices through MYOB. At this stage this procedure only applies to, and had been tested on, Office 2010 (Office 14). NOTE: this […]

This article will assist you in setting up your Hosted exchange account from Insane Technologies. Single sign-on will create a new Outlook profile and adds all of the mailbox details that are needed to get your emails up and running. 1. To access your user account settings go to https://owa.msoutlookonline.net in your web browser. 2. Select […]

If you have upgraded your Outlook to the 2007 or 2010 version or you have migrated data over from an old mailbox to a new mailbox, you may need to perform an upgrade to Color Categories to maintain a consistent look for marking and categorizing your emails. 1. Right-click the main folder that contains your […]

This article will help you change the username of a profile where the exchange settings haven’t changed but the username/default email account has been changed on the exchange server or in the hosted exchange portal. To do this please follow the below steps. In this example we will be changing the address livetest@domain.com.au to testing@domain.com.au: […]

Here’s a quick walk through video on how to share your Outlook mailbox with other members of your team, and how to quickly change the permissions that these people have to individual folders.

This knowledge base will assist you to configure Outlook 2007/2010 to connect to a POP/IMAP mailbox Difference between IMAP and POP IMAP and POP are two different protocols. There are many differences between these two. The main difference is that IMAP(Internet Messaged Access Protocol) always syncs with mail server so that any changes you make […]

This Knowledge base article will assist you to setup an exchange email account when the computer isn’t on the same network as the exchange server Installing the remote certificate Unless a valid SSL certificate has been purchased for the Exchange server, you will need to install the self-signed certificate in the user’s computer. To do […]

This knowledge base article will assist you in setting up a POP3 email account in Outlook 2003 1. In Microsoft Outlook, select Tools > E-mail Accounts. 2. On the E-mail Accounts wizard window, select “Add a new e-mail account” and click Next.   3. For your server type, select “POP3” and click Next. 4. On […]

This Knowledge based article will assist you in checking what the folder size of your mailbox is. This can be helpful to know if you are planning to do a mail migration, wish to back up to an external device or looking to free up some space. Outlook 2007 1. Open Outlook and right click […]