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This KB will assist you in logging into your rainy day account and retrieving a file form backup. I will also show you how to check the backup history. 1. Log into your Rainy Day account go to http://rainydayonlinebackup.com.au/ click on LOGIN 2. Enter your Login details 3. You will then be shown a My […]

This Article will help you connect a computer to a Domain. ** Bear in mind only computers running Windows XP/Vista/7 Professional or higher can be joined to a domain. For Windows XP 1. Click the Start Menu and then right click My Computer and go to Properties. 2. On the window that opens click the […]

This article will help you change the username of a profile where the exchange settings haven’t changed but the username/default email account has been changed on the exchange server or in the hosted exchange portal. To do this please follow the below steps. In this example we will be changing the address livetest@domain.com.au to testing@domain.com.au: […]

Here’s a quick walk through video on how to share your Outlook mailbox with other members of your team, and how to quickly change the permissions that these people have to individual folders.

This knowledge base will assist you to configure Outlook 2007/2010 to connect to a POP/IMAP mailbox Difference between IMAP and POP IMAP and POP are two different protocols. There are many differences between these two. The main difference is that IMAP(Internet Messaged Access Protocol) always syncs with mail server so that any changes you make […]

This Knowledge base article will assist you to setup an exchange email account when the computer isn’t on the same network as the exchange server Installing the remote certificate Unless a valid SSL certificate has been purchased for the Exchange server, you will need to install the self-signed certificate in the user’s computer. To do […]

This knowledge base article will assist you in setting up a POP3 email account in Outlook 2003 1. In Microsoft Outlook, select Tools > E-mail Accounts. 2. On the E-mail Accounts wizard window, select “Add a new e-mail account” and click Next.   3. For your server type, select “POP3” and click Next. 4. On […]

To add a new font Note To reinstall standard Windows fonts, go to the “To reinstall the standard fonts included with Windows” section. ImportantTo install fonts, you must have them on a floppy disk, CD, or your hard disk. To install a font, follow these steps: Click Start, and then click Run.     Type […]

This Knowledge based article will assist you in checking what the folder size of your mailbox is. This can be helpful to know if you are planning to do a mail migration, wish to back up to an external device or looking to free up some space. Outlook 2007 1. Open Outlook and right click […]