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This Knowledge base article will assist you to setup an exchange email account when the computer isn’t on the same network as the exchange server

Installing the remote certificate

Unless a valid SSL certificate has been purchased for the Exchange server, you will need to install the self-signed certificate in the user’s computer.

To do this,

  • Open a web browser (if using IE8 and newer ensure that you run as administrator) to https://mail.servername.com/rpc/rpcproxy.dll
  • Enter the username and password in DOMAIN\username format
  • If correct, you should get a blank screen
  • Right click the page and select _Properties_
  • Click Certificates

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  • Select Install Certificate
  • Then Place all certificates in the Following Store

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Configure Outlook for RPC over HTTP

  • Close Outlook  if it’s open. Double-click the Mail icon in the Control Panel to open the Mail Setup window.
  • Click E-mail Accounts (1).
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  • Click New (1) on the E-mail tab.

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  • Select Manually configure server settings or additional server types (1).
  • Click Next (2).

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  • Select Microsoft Exchange (1).
  • Click Next (2).

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  • Enter the Server name as FQDN ie servername.domain.local (1) and the username (2).

DO NOT CHECK NAME AT THIS POINT

  • Select More Settings (3).

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  • Click the Connection tab (1).
  • Select Connect to Microsoft Exchange using HTTP (2) under Outlook Anywhere.
  • Click Exchange Proxy Settings (3).

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  • Enter mail.domain.com (1) in the Connection settings field.
  • Select On slow networks, connect using HTTP first, then connect using TCP/IP (2).
  • Select Basic Authentication (3) from the pull-down menu under Proxy authentication settings.
  • Click OK (4).

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  • Click Next, then click Finish.

When the user first opens Outlook they will be prompted for their domain credentials. These should be entered in DOMAIN\username format. If you have any issue please contact your systems administrator.