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November 23rd, 2012

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This knowledge Base article will assist you in setting up a VPN connection. If this is for a Business that has Active directory ensure that the user you are setting has the correct security permissions

Allowing a user access to a VPN

1. Log into the Domain Controller

2. Start -> Programs -> Administrative Tools -> Active Directory Uses and Computers

3. Find user in SBSUsers (may differ from organisation to organisation)

4. Select Dial-in tab

5. Then in Remote Access Permission, select Allow Access

6. Apply then Ok

This will allow the user access via VPN

Adding a VPN connection

To set up a new VPN:

1. Go to Start -> Control Panel

2. Select Network and Sharing Center
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3. Click on Set up a new Connection or network
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4. Select Connect to a workplace and Click Next
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5. Click on Use my Internet Connection (VPN)
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6. Enter the Internet Address, type in the WAN address (eg: mail.domain.com.au (check site configuration))

7. Enter the Destination Name, Call it "Companies" VPN, Click on Next
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8. Enter the User credentials for the VPN connection, and click on Connect
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9. The connection will then be verified, Wait until this is completed. If at this point you are setting up a VPN connection and the computer Is connected to the network you are setting the VPN too you might receive an error 812, Select Set up the Connection Anyway
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10. You will need to have the User test the connection when they are not connected the same network. Some option to do this would be:

a. Tether the computer to a mobile device. (eg, iPhone, Android device), make sure this device isn’t connected to the same wireless network

b. Connect to a 3G modem, (eg. USB stick)

c. Connect to a separate network (eg. Home)